Store Manager Cluj
The future looks like you
C&A Europe is a leading European family-owned fashion retailer known for sustainable fashion and value for money offering. The organisation has new leadership and is embarking on a multi-year transformation program where we are investing significantly to drive growth, revitalise the operational back bone of the business and our digital capabilities.
“Let’s build the future together - the best is yet to come”
We are seeking an experienced and agile Store Manager to lead our fashion retail store. As a Store Manager, you will be responsible for overseeing and managing all strategic, commercial, people-related, and operational tasks to ensure the success and profitability of the store. This role requires a strong business acumen, excellent leadership skills, and a passion for the fashion industry.
How You'll Contribute
Strategic Planning
- Collaborate with senior management to set store goals, budgets, and business plans
- Conduct local market research and analysis to identify new trends, customer preferences, and competitors' activities
- Develop and implement strategies to achieve sales targets and maximize profitability
Commercial Excellence
- Drive sales by creating a customer-centric environment and ensuring exceptional customer service standards are maintained
- Monitor and analyze sales performance, inventory levels, and product mix to make data-driven decisions
- Identify opportunities for business growth, such as local collaborations, or promotional campaigns
- Create an engaging and memorable shopping experience for customers, promoting brand loyalty and repeat business
- Stay updated on fashion trends, product knowledge, and industry developments to provide expert advice to customers
Leadership and Team management
- Recruit, train, and mentor a high-performing team of sales associates, visual merchandisers, and support staff
- Provide ongoing coaching and feedback to enhance individual and team performance
- Foster a positive work culture that promotes teamwork, motivation, and employee development
Operational Efficiency
- Ensure compliance with company policies, procedures, and visual merchandising standards
- Resolve customer complaints and inquiries in a timely and satisfactory manner
- Optimize store operations by efficiently managing stock levels, replenishment, and inventory control
- Implement loss prevention measures to minimize theft and operational shrinkage
What You Bring
- Apprenticeship and/or bachelor's degree in business administration, Retail Management, or a related field (preferred)
- Proven experience as a Store Manager or in a similar leadership role.
- Strong business acumen with a track record of achieving sales targets and driving profitability
- Excellent leadership skills, including the ability to inspire, motivate, and develop a diverse team
- Exceptional communication and interpersonal skills to effectively interact with customers, employees, and senior management
- Sound knowledge of retail operations, visual merchandising, and inventory management
- Proficiency in using point-of-sale (POS) systems and other retail software applications
- Flexibility to work extended hours, including weekends and holidays, as required
- Ability to speak fluent in Romanian and English
What We Offer
- The opportunity to work in an independent role, shaping the future of C&A in Romania.
- Enjoy exclusive discounts in all our stores.
- Daily food allowance.
- Access continuous learning and mentorship via the C&A E-Learning Academy and regular feedback sessions.
- Learn or improve in any language with our external language provider (Busuu).
- Elevate your well-being as we collaborate with top-tier partners dedicated to your holistic health and success (such as OpenUp, Headspace and much more!)
Job Segment:
Loss Prevention, Fashion Retail, Retail Manager, Retail Operations, Retail, Fashion