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Working Student (m/f/d) Customer User Experience

Date: 13-Jan-2022

Location: Düsseldorf, DE, 40468

Company: C & A

We build on traditions as long as they don't stop us from growing. Therefore, we continuously reflect our actions and strive for improvement. This is the only way we can live up to our own standards to reinvent the fashion business in a sustainable way.
In order to provide our customers with an individual and sustainable shopping experience, our teams’ focus lies on the innovative and creative improvement of our Omnichannel-Concept.

 

Your responsibilities at C&A

  • Active participation in quality testing and in the recording of user stories, both for our online store and the app
  • You support qualitative customer feedback monitoring, especially maintenance and documentation of the Net Promoter Score (NPS)
  • Implementation of smaller user stories from concept to successful rollout on desktop, tablet and mobile
  • Monitoring of store KPIs and support in the area of web analytics
  • You support in ensuring a smooth day-to-day business
  • Carry out trend, market and competition analyses in the e-commerce sector

At C&A you can look forward to

  • An exciting job in an international and inspirational working environment
  • In-depth induction into your new role
  • A positive working atmosphere with an open feedback culture
  • The option to work from home
  • In addition, you will enjoy attractive discounts including on a public transport travel pass

 

What we expect of you

  • You preferably study business administration or (business/media) computer science
  • You are characterized by an independent and result-oriented way of working and you have the right balance between pragmatism and depth of detail
  • You have a good technical understanding and ideally a basic understanding of HTML, CSS, and JavaScript
  • You have an interest in e-commerce and user experience topics

 


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