Senior Fulfillment Manager

The future looks like you

 Enabling the C&A growth strategy by managing effectively the stage gate process from market demand creation via volume forecast with vendors to market call of & inventory monitoring for assigned trades of centrally procured concept hardware. As such this role is critical for a cost-efficient modernization program. Enable the timely delivery of critical information within the stage gate process assuring key purchase decisions can be made in time in order to enable a high pace modernization process with timely delivery. Close collaboration with market & IP teams during execution and continuous review of 3rd party compliance of assigned trades with set quality standards. The output of this role significantly contributes to effective delivery & consistent consumer experience across at the point of sale & commercial success. 

Your responsibilities

• Steer the fulfillment, market & 3rd party vendor teams on all aspects of the stage gate process to achieve a timely delivery of key information & purchase decisions for a frictionless fulfillment of all store modernization projects (Refurbishment, Relocation, Expansion).
• Drive & continuously optimize with fulfillment lead all fulfilment standards for all internal & external parties as an integral part of business processes to drive one way of working.
• Drive monitoring balance of expected demand vs. C&A owned & 3rd party inventory levels to enable efficient delivery while optimizing stock exposure.
• Coordinate call offs across markets in close collaboration with market store implementation teams in case of supply chain bottle necks to safeguard timely delivery & construction of the store modernization program
• Onboard, validate centrally contracted 3rd party vendors on operational & logistical capabilities on an ongoing basis.
• Manage related contracts & SLAs with assigned 3rd party vendors and internal partners
• Support from a business perspective development & maintenance of the demand management & business planning tool IBP
• Drive the article life cycle management for assigned trades

• Proactively review & rate the 3rd party network performance for store concept fulfilment (production & logistics) vs. defined cost & quality KPIs in collaboration with markets to assure continuous delivery vs. cost/quality expectation & identify actionable optimization insights.

What you bring

• Degree in business administration, production management, logistics or equivalent experience background
• Min 5 years of experience in a high pace international, corporate environments - preferably value retailing
• Min 5 years of experience in supply chain management - preferably value retailing
• Excellent ability to process multiple projects at different stages simultaneously
• Excellent communication skills and ability to build relationships across teams in English. Local language & further European language preferred
• Strong in management and collaboration with 3rd party networks and internal multi stakeholder teams
• Strong in developing supply chain and fulfillment solutions for large scale roll outs – branded retail preferred.
• Strong experience in supply chain related system solutions

What we offer

• An exciting job in an international and inspirational working environment 
• In-depth induction into your new role 
• A positive working atmosphere with an open feedback culture 
• The option to work from home 
• In addition, you will enjoy attractive discounts including a public transport travel pass 
   

C&A fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to build a diverse and inclusive organisation where everyone can become their best self.

We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply