SAP Competence Center Lead (m/f/d)

The future looks like you

Your responsibilities

• Lead, mentor, and manage a team of SAP professionals, fostering a collaborative and high-performance work environment
• Define clear roles and responsibilities, provide regular feedback, and contribute to team members' professional development
• Develop and execute a strategic roadmap for the SAP Competence Center aligned with the overall business objectives
• Identify opportunities to optimize and enhance existing SAP solutions, ensuring they align with industry best practices and technological advancements
• Collaborate with key stakeholders to gather requirements, design solutions, and oversee the implementation of new SAP modules or functionalities
• Ensure successful project execution, meeting timelines, budgets, and quality standards.
• Monitor and manage the performance, availability, and stability of the SAP systems and applications
• Proactively identify and address system issues, bottlenecks, and vulnerabilities to maintain a robust and secure SAP environment
• Coordinate with end-users and business units to understand their needs and challenges, and provide effective solutions and support
• Lead change management efforts for SAP-related initiatives, ensuring smooth transitions and user adoption
• Manage relationships with SAP vendors, consulting partners, and third-party providers to ensure effective service delivery and timely issue resolution
• Participate in contract negotiations, performance evaluations, and vendor selection processes
• Develop and maintain relevant KPIs, metrics, and performance indicators to measure the effectiveness and efficiency of the SAP Competence Center
• Generate regular reports and presentations for senior management and stakeholders
• Drive continuous improvement initiatives within the SAP landscape, identifying opportunities to optimize processes, reduce costs, and enhance user experience

What you bring

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field; Master's degree is a plus
• Extensive experience (15+ years) working with SAP systems, including implementation, configuration, and management
• Strong leadership skills with a proven track record of leading and managing cross-functional teams
• In-depth understanding of SAP architecture, modules, and integration points
• Excellent project management skills, with the ability to manage multiple projects simultaneously
• Strong analytical and problem-solving abilities to diagnose and resolve complex technical issues
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders
• Experience in change management, user training, and driving user adoption of SAP solutions
• Certifications in relevant SAP modules or technologies are a plus

If you are a motivated and experienced SAP professional with a passion for leadership and a track record of successful SAP implementations, we encourage you to apply for this challenging and rewarding opportunity

What we offer

This is an opportunity for you to join us on a truly exciting digital transformation, where you’ll be able to leave footprints that last and contribute significantly to our digital vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognisable retail brands, you will also enjoy:

• An international and inspirational working environment
• An in-depth induction into your life at C&A
• A positive working atmosphere with an open feedback culture

C&A fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to build a diverse and inclusive organisation where everyone can become their best self. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.